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Employer Engagement Specialist in San Francisco, CA at Goodwill San Francisco, San Mateo, Marin

Date Posted: 3/5/2018

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:

Job Description

The Employer Engagement Specialist role will cultivate, grow and actively maintain lasting partnerships with businesses in San Francisco, San Mateo and Marin Counties. The Employer Engagement Specialist is responsible for understanding the hiring needs of employer partners and collaborating with the recruiting team to match eligible candidates with available opportunities in order to create meaningful employment opportunities for all parties.


  • Initiate and build employment relationships with local employers and staffing services through face-to-face, phone, and electronic communication.
  • Determine and implement methods and practices to bring together employers and job seekers to match employment needs.
  • In collaboration with Goodwill’s Communication team, develop a variety of communication and marketing methods and track their effectiveness in reaching and attracting job seekers.
  • Ensure the timely scheduling and advertising of monthly employment-related activities sponsored by Goodwill, including the creation of the monthly CAP calendar.
  • Be responsible for maintaining timely electronic and hard copy information on local employer and partner events that is easily accessible to CAP participants and Workforce Development.
  • Maintain database on local employers that include accurate and current information on recruiting contacts, business locations, job descriptions, current working relationship with Goodwill, rates of pay/benefits, and placement records of GW applicants.
  • Support the tracking of participant success in gaining employment through communication with employers and collaborate with GW Career Advisors to secure employment verification.
  • Conduct weekly one-on-one meetings with Career Advisors and Classroom Instructor to review participant job readiness and strategize next steps to get participants hired. Summaries of the meetings and agreements will be emailed and stored electronically.
  • Serve as Goodwill’s Key User responsible for coordinating and maintaining Goodwill’s participation in OEWD’s San Francisco Job Portal.
  • On an ad-hoc and scheduled basis, support the operation of the CAP. This includes providing Front Desk coverage and routinely helping CAP participants with their employment searches.
  • Collaborate with outside job developers and other support organizations through co-sponsorship in events and the sharing of best workforce development practices.
  • Provide unscheduled support for Workforce Development colleagues and other Goodwill personnel as needed.

Job Requirements

  • Bachelor’s Degree or equivalent experience and/or 2 years direct sales or staffing/placement experience
  • Experience working with population with barriers to employment
  • Strong customer service, sales and relationship building skills
  • Team-orientated and the ability to work well with others in a highly collaborative environment
  • Proficiency in MS Office and understanding of Client Relationship Management (CRM) systems
  • An understanding of the special employment needs of diverse groups. A respect for and knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own, able to work effectively with all.
  • Bi-lingual preferred